Tuesday 3 March 2015

Pressure at work: caffienate or meditate?

Executive coaches are hired for senior directors to ensure they continue to be as clear thinking as possible. Ideally they’ll lead a business onwards and upwards and inspire and motivate (all going well) their colleagues and teams. Realistically though, not every company offers the exec coach benefit to every principal in their leadership line-up. And even in businesses that do – there’s no guarantee that those executives will be noticebly calmer and more strategic.

Most professionals at some time or another will have to manage pressure at work leading to increased stress. The most common factors for this are:
  • the content of work – do other people or departments depend on your work being accurate and timely 
  • workload – the amount or the speed of a product or service being delivered is just too much for a contracted 40-hour per week team
  • clashing personalities – it’s great when everyone gets on and puts in equal effort. It’s super-tough when personalities clash and still have to work together week after month
  • a difficult boss – people rarely leave companies, they leave bad managers
  • no clear route to progress
  • expectations not met – by not being clearly defined and well managed
  • limited financial reward for the effort invested or the results produced 
So when stress occurs what are some ways of dealing with it?

Lots of workers at all levels of seniority manage stress on a regular basis. It might be work related (as in the list above) or it might be that we’re bringing personal stress (family, finances, fitness, relationships, health) in to work with us – which is pretty normal.

Communication is a decent first step and in an ideal world we’d all be collaborators with clear shared visions, putting maximum effort in to get there as quickly as possible with the most benefit for the most people – customers & company. In reality though … that’s rare!

My question about caffienating or mediating is based around whether speeding up our brains(caffeinating) or slowing down our minds (meditating) is a more effective way of increasing productivity.

Coffee has become an increasingly acceptable stimulant over the past 50 years. It used to be that instant blends were the norm however now more and more of us are choosing the strength of that stimulant (1 – 5 from weak to super-strong). Coffee can help to integrate a home life with a work life. A late night watching tv or a few glasses of wine with friends don’t leave such obvious footprints on our work day once the 2nd cafetierre’s been gulped down.

And then there’s the late nights of emergency meetings or perfecting pitch presentations. Coffee’s a normal part of squeezing more awakeness out of a flagging work force. Sounds like – in moderation – it’s all good.
Mediation on the other hand works by slowing the mind down. When a person invests 10-15 minute a couple of times a day focussing on their breathing, paying attention to their physical body and the life-force that flows through it, the results they produce stand out over time. Meditation delivers clarity (on many levels – personal & professional) and that clarity makes decisions simpler and solutions more creative.

Looking at these 2 choices, caffeination or mediation, I’m reminded of a very wise executive coach in London I worked with for 2 years. When stuck with a decision of which of 2 excellent virtual assistants to hire she asked, ‘do you have to choose between them?’ – the answer turned out to be ‘no’ and so I hired them both. This I’m sensing is the answer to the caffienation or meditation question: if they both get result in different ways ‘do you have to choose’?

For more info: http://jenniferbroadley.com

Sunday 1 February 2015

Flower power – diverse workplaces are more profitable long term

In nearly 15 years of working as an executive coach in London, Scotland and around the UK, it’s clearer than ever to me that when employees are accepted equally for their usual and unusual traits, you’ll get a healthier, more productive and successful work culture.

In 1800 the world population was just under 1 billion (stay with me on this!). It took over 120 years for that number of people to double to 2 billion in the 1920s. And in the subsequent 100 years, the earth’s population has more than tripled. Presently our fragile planet is supporting nearly 7.3 billion souls. So … what do these statistics have to do with workplace productivity?

With an increase in population comes and increase in diversity – intercultural & interfaith relationships; nuclear, extended and blended families; longer life spans where people to do more, see more, think more, consume more and change more; greater access to travel, education and information, all of which are mind and idea expanding.

As quickly as the population grows, alongside grows the demand for the essentials required for each person’s physical, mental, emotional and spiritual needs to be met. Change is happening faster than ever because as a species we require solutions to feed, clothe, house, educate, inform, support, entertain and inspire an ever-expanding marketplace.

Why do companies need to embrace the diversity of it’s employees? It comes back to increased population because demand for, well everything, is increasing which in turn drives global change and change, which in turn requires quickly-evolving new ideas and solutions.

It is no longer possible as a company director to fix on a ‘right way to be within this company’ and to expect thereafter to have employees be routine and formulaic in the delivery of a brand’s product or service; nor would it be reasonable to expect to be in business in 10 years time with this being the leading mindset.

Healthy, forward-focussed companies have a process where the creative and intellectual differences within their workforce are harnessed and encouraged. It’s a tough process to manage initially – especially for leaders who are wedded to full control – however the pay-backs for getting this culture right are priceless.

Some practical ways to encouraging diversity and difference include:

  • Having highly-astute, people-orientated leaders present at board level educating on diversity and inclusion from the top down on an ongoing basis 
  •  Creating a bi-annual CPD requirement specifically for senior directors to be updated on re-framing a team’s differences (and similarities) as being an asset 
  • Designing a process where new ideas from all tiers of a company, on products, services and processes can be aired and put to the senior team for consideration and action
  •  Encouraging personalisation of a work space (within reason)  
  • Educating all team members on advanced communication – non-judgemental, inquisitive, respectful, possibility-orientated language 
  •  Encouraging hires that as a manager you know will stir things up a little (requires a leader to commit to ongoing development and constant reviewing of assumptions themselves) 
  • Stay aware where assumptions may be being made around the big 7: gender, age, race, religion, sexual orientation, disability and culture; and also stay aware of subtle assumptions around: body shape, dress sense, tattoos, where a person was educated, accent, car-type, capability and desire to progress.

It takes effort and awareness to spot your own assumptions. As an executive coach in the UK, this is one of the varied number of conversations I have with C-levels and senior directors in many business sectors. Remember, what our planet and its people now require to thrive is such a fast-changing formula, never be ashamed to raise your hand to say ‘here’s where my experience and knowledge remains priceless; and here’s where I could do with a new perspective’.

For more info:  http://jenniferbroadley.com