Friday 28 March 2014

The top 5 benefits of working with an executive coach

A decade ago it was still relatively rare for corporate senior team each to have an executive coach; that’s not the case now. Human resource professionals have long championed the concept of keeping their key leaders clear, confident and collaborative by supplying them with regular external coaching conversations.

Executives themselves are now sharp to the fact that they perform better and are generally happier when they have an independent, confidential place to work things out.

In over 12 years of delivering executive coaching in media, retail, medical, technology and energy industries here are the top 5 benefits I’ve noticed in executives who have regular conversation with their executive coach:

1. They are more productive

Someone who thinks clearly can filter out the distractions faster, communicate with purpose and target the most important next steps first time round. Also, a director with clear goals can monitor their progress and get other team members and stake holders to buy in to the effective delivery of those goals.

2. They make decisions faster & with more confidence


When a leader plans things in their mind, or even talks them out with their fellow directors, there can still be a blinkered, corporate approach to the ‘route to success’. When a strategy is discussed with an independent person from outside the company (and confidentiality is guaranteed), assumptions are challenged, new angles are explored, great ideas are affirmed. All these elements contribute to the forward motion of a project as you’ll realise ‘I am clear’; ‘I do know the answers’; ‘this is a great product/service and we need to let people know that’.

3. They communicate clearly and with awareness

Communication is key to getting any sort of high level business results. Whether that’s with your team, your peers, your CEO or with customers, clients, readers or viewers – they have got to be clear why engaging with you is a good idea day after week after month. So tailoring the same message a new way so that it’s equally as inspiring is a skill worth developing. Talking through who to influence, when and how is something all great executive coaches will ask their clients to be clear on.

4. They see opportunities ahead of time

You’ll have seen certain people spot a niche, a trend or an idea way before the rest of the pack are any where near, right? Well when a mind is primed for patterns of activity, or it spots a common question being asked by the company, the customers and the market generally, it’s going to form those commonalities into an action plan more quickly than someone who’s still focussed on last year’s activity. Investing 30 minutes every fortnight with an executive coach keeps you sharp, aware and open minded – the return on that investment can be off the scale.

5. They are happier

It’s a funny thing to measure happiness. Does someone laugh more, do they get more things right, do they lift the mood of a room just by being there? Who knows. What 12 years of coaching executives has shown me though is that a single conversation asking the right type of questions and allowing the right sort of information to come forth can change a person’s life for ever. A huge statement I know, however I see leaders, CEOs, MDs and senior directors who appear to the outsides world to be already successful (because most often they are!), take their personal and professional lives to a whole new level. They listen better, ask more constructive questions and acknowledge the changes and the progress in a way that makes their corporate and home life altogether lighter.

Executive coaches are not for the faint hearted. They are for corpporate pioneers, games changers and  team champions. If you’re a leader in business and are considering what ‘more’ could look like – the right executive coach will open up new ways of thinking, new choices and new life results.

See more at: http://www.jenniferbroadley.com

Saturday 22 March 2014

A CEO’s legacy

Leaders define success in any number of ways – increasing turnover, launching innovative products, hiring world-class teams, going global, changing lives.

Some CEOs are credentialed and experienced to the hilt; others are risk takers and their own best PR machine. Some step in to lead a share-held company; others start from the ground up turning millions into billions in a single decade. Whatever their style and character, every CEO holds the intention that they leave a company and its people – employees and clients – healthier, happier and richer for them having been involved.

How do you train for leadershipthough? What are the lessons? Can anyone make it to the top of a medium or large company? Is it about qualifications, contacts, networking, character, good-fortune, divine-interventions? Who knows … in reality a heady mix of all of it probably.
The skills of a good CEO include:
  • awareness – what attracts a customer to their brand and how do we provide more of that
  • advanced people skills – spotting talent and influencing and motivating with sincerity
  • a vision for the future of the organisation – its products & services, its people and its customers & clients
Exceptional skills would be:
  • servant leadership – a proactive empathy with each person involved in the business cycle and an full-time investment in empowering their greater expression personally & professionally
  • active life-long learning – where personal development is ongoing and equally sought out in times of challenge and of success
  • collaborative mindset – where it’s not about ‘more for us’ it’s about ‘more for all’ – where knowledge, resources and route-to-market are shared in order that financial and environmental benefits further reward the customer  as well as the companies’ involved
And those leaders who move forward the fastest and surest:
  • have an exceptional leadership team supporting the shared company vision
  • actively expand their ceiling of understanding – intellectually (where are the next technical and people innovations coming from), inspirationally (how do I manage this newest team dynamic to continue to sustain high performance in my directors), intuitively (how do we best respond to the rapidly changing market place, purchasing styles and global clientelle) – and put in place stimulus that keep them thinking at the edge of their comfort zones (mentors, executive coaches, what-if hubs, mastermind groups)
  • cultivate a culture of creativity, diversity, authenticity and integrity – which cascades from the CEO through the leadership team to the mangers, teams, collaborating companies and out to a market which responds in kind by repeatedly investing in the products and services of that brand.
More for all and less to none – that’s an overall winning CEO legacy!


Friday 14 March 2014

Business leadership – getting easier

It’s a question I’ve been pondering for the past few years – is business leadership getting easier? I read articles and work in businesses that say change is occurring faster and markets are ever more complex, my experience however just doesn’t bear that out (and I appreciate it may be because I’m privileged to work with the most focussed and motivated leaders).

Last week I was working with a long-standing client whose progress within her company has been off-the-chart over the past 12 months. The expectations she set herself 18 months ago were a stretch for her to imagine (I had a hunch she could raise them even further but even successful business leaders can’t see from the outset how breathtakinglytalented and inspiring they are).

We worked on thoughts and she held clear intentions. For 3 months we refined her intuitive thinking habits and everywhere possible she held intentions for the outcome of meetings, the agreement of teams and the impromptu opportunities that would spotlight her experience and contribution to the national company decision makers. Moment by moment she was prepared.

We worked on thoughts and she held clear intentions. Within 6 months the opportunity to shift from regional to national occurred. This had been her expectation and one of the reasons she’d committed to working with me as her executive coach. With a set of new processes, communication tools and thought habits she was actually more than equipped than she’d expected for the national position – it wasn’t so much of a stretch.

We worked on thoughts and she held clear intentions. It didn’t take long for her to get up to speed with the national picture, the leadership team and a plan for where the brands could be expanded and refined to make a meaningful difference for the company.

Then … we worked on thoughts and she held clear intentions. Unexpectedly and in within 6 more months an international position was offered to my cleint. This was the expectation I’d been holding for her (quietly) – I could see she had a healthy relationships with risk, I could  hear how well connected she was, I could feel how passionately she wanted to contribute and how committed she was to put the hours in for a fast-tracking career push (I suspect she’s no where near finished either).

The speed of change was somewhat to do with her thoughts and her intentions and perfecting something simple; the real breakthrough however, came when her habit of conscious thinking and intending turned into genuine belief. When she saw time after time that refined thinking and clear intention holding got results (underpinned by a philosophy of ‘more for all, no exceptions’), she honed that tool until she became unconsciously competent with it. Once that occurred she was destined to rise and rise.

So to the original question, ‘is business leadership getting easier?’, my conclusion is ‘yes, if you’re willing upskill body, head and heart together’. When business leadership gets committed to perpetual change and equips themselves with advanced tools that connect them with ‘more for all’, they can’t help but make business simpler.  Simplicity, as we see again and again (Apple, Innocent, Blinkbox), is the hallmark of all successful brands, products and services.


Wednesday 12 March 2014

Executive Leadership Coaching – Busting the Myths

Over the last fortnight, in the process of building an ‘extension’ onto my present business activities, I’ve met an extraordinary range of diverse leaders – some corporate, some entrepreneurial, most a bit of both. Here’s what’s been interesting to me – they have each been successful in their own way, achieving well (from my limited exposure to their work & home lives) and motivated – but not a single one of them had considered engaging an executive coach, a mentor, or an independent leadership partner to speed up the process of living their vision?

Here’s what I also noticed, when given the opportunity to talk one-to-one, every single one of them – after 30 minutes of me listening, asking some key questions and feeding back to them what I’d heard – said they felt clearer, more motivated and more confident in their ability to achieve the vision they’d been holding in their minds. They all said that they’d invest in regular coaching conversations if they were sure to achieve ‘twice the success in half the time’. That means that the expectations they might been holding for 4 years are achieved in one. Imagine the reality of what that means for work life, home life, family, fitness, finances … it’s got to be worth exploring.

Here’re the 5 questions I get asked most when a new executive leader is working out the value of coaching:

1. What if I don’t have any issues to talk to you about
Great, because I don’t work with clients who have issues, I work with clients who have unreleased potential. They’re already successful at what they do. What they want from me is perspective, clarity and someone to hold them accountable as they stretch their abilities beyond what they’d do alone.

2. How can you teach me if you haven’t done what I’m doing
I’m not a teacher or a consultant – I don’t have your answers. I’m a coach, I have the questions – you’ve got your answers. It’s a huge myth – perpetuated by trainers, consultants and mentors (none of whom are coach trained) – that executive coaches will offer up solutions. We won’t. I equip you to explore, get clear and expand. Your executive coach should be executive coach trained and preferably have 1000s of hours worth of relevant experience and quality client testimonials.

3. How can you help me get ahead in medicine (or construction, media, IT, retail, oil & gas) if you’re not a medic
Great leadership is about developing the courage and skill set to know yourself deeply. You can only engage, inspire and stretch your teams and collaborators to the point at which you’ve experienced that engagement, inspiration and stretching yourself.

4. Most of the directors and CEOs I know don’t use a coach
Don’t be too sure about that. And ask yourself, of the leaders I have access to, are most of them true innovators, creatives and ground breakers? Because if they are, you can be sure they’re smart enough to be investing in all the development available to them to be clear of their motives, to multiply their skill set and to drive their business forward at speed. You’d be surprised at how many stand-out leaders are quietly partnering with a great executive coach.

5. How do I know it’s going to be worth the investment
You don’t. But here’s the thing – if you keep doing what you’ve always done, you’re going to get the results you’ve always had. Expanding your thinking and your skill set is the quickest way possible to start to play a bigger game. To stretch your vision, your action taking, your confidence, your influence and your overall results. Do what you do with a new restaurant, a new sport, a new relationship – book in a date and have the experience.

Monday 10 March 2014

How to talk to your CEO …


How easy is it to get to talk with your CEO or board directors? If you’re like most people in medium to large corporates you won’t have clear access to the majority of the senior leaders. And to some extent it has to be like that. Heirarchy’s are not there for the vanity of the directors, but to protect their time so they can think and deliver in ways only they can do.

We’ve all heard the water cooler chat about ‘they should stop spending money on the marketing and spend more on the product’ or ‘if I was running this show I’d never pay those contractors to be on call – save the money and hire some permanent staff’ – the expert opinion of those not in the know.

However, sometimes there can be priceless feedback from employees –  and that different business angle from a new view point can be insightful, simple and financially rewarding to a company. How does that employee get their idea from their head, up 4 levels of management and still have their concept be as authentically represented as when they thought it up? Plus, how do they ensure the acknowledgement of the idea comes back to them and doesn’t get allocated to a career-hungry senior manager somewhere up the line?

So there are a few things that probably need to be in place to get your ideas to your CEO. Your success with this might well be influenced by:
• the size and culture of your company
• the professionalism of your manager (and therefore his/her ability to influence)
• your capacity to grasp the big picture within which your idea sits (especially if your company owns many brands or has a number of different products or services)

Here are 5 ways to get your idea tothe CEO:
  1. Write the concept down and email it to a colleague or a friend so that there’s written confirmation that the idea originated with you
  2. It’s always a right first steps to talk with your manager and ask him or her for their feedback and whether they think the idea has value enough to go to whatever height of leadership has the decision making power. This may be all that’s needed and once progress is made, or the idea adopted, the acknowledgement comes straight back to you
  3. You can email or phone the CEO’s assistant and ask what whether you can have some time in the diary. Be prepared to explain what it’s for as it’s a PA (or EA)’s job to gate-keep for their boss and to make a first judgement as to whether this will be a valuable use of their time. If that answer is to send something to the PA first so she/he can review it, by all means do that then follow up in a day or two to check what he next step might be.
  4. When you get time with your CEO, make sure you’re prepared. Your conversation may make a lot of sense to you and you may be very passionate about the area of the company in which you work. The Chief’s job though contains a responsibility for every employee within the organisation, plus the production and delivery of the product and service of your company, and the satisfaction of the clients who access those products and services. Her (or his) time is precious so you must know your information and how to answer reasonable questions around it.
  5. Relax. Remember that the CEO has work his or her way to where they are with victories and challenges along the way in the same way that you’ve had those. You’ve got the meeting because it sounded like it was worthwhile so be yourself and speak from the heart.